You can't set up Microsoft Authenticator because you already have five authenticator apps or hardware tokens. If you have set up the Microsoft Authenticator app on five different devices or if you've used five hardware tokens, you won't be able to set up a sixth one, and you might see the following error message: However, this article uses the Microsoft Authenticator app. You aren't required to use the Microsoft Authenticator app, and you can choose a different app during the set up process. Set up the Microsoft Authenticator app from the Security info pageĭepending on your organization’s settings, you might be able to use an authentication app as one of your security info methods. You'll need to choose a different method for two-factor verification. Two-factor verification and password reset authentication. However, not all methods can be used for both.

Security info methods are used for both two-factor security verification and for password reset. Security versus password reset verification In this case, you'll need to choose another method or contact your organization's help desk for more assistance.

That's it! You'll see your Microsoft 365 account under Accounts.Note: If you don't see the authenticator app option, it's possible that your organization doesn't allow you to use this option for verification.

You can come back and update settings here at any point. This allows Microsoft 365 and the Mail app to work together. You might be asked to select Consent on behalf of your organization.

Username: Your Microsoft 365 email address.

Password: Your Microsoft 365 email password.

Email: Your Microsoft 365 email address.

Note: If Microsoft can't find your account, you might be asked to enter your details manually:

If your admin enabled multi-factor authentication (MFA), verify your account or set up the Authenticator app.

(You might need to select your account type as Work or school, not Personal, to continue.)

Tap Sign In to confirm you want to use your Microsoft Exchange account.

Enter your Email and a short Description (like your company's name or email type), and then tap Next.(Depending on your iOS version, you might need to tap Passwords & Accounts.)

Find outlook qr code